Where is my Gift with Purchase? Your gift with purchase will usually ship alongside your gear but sometimes it will arrive separately. Track your order online or feel free to contact our customer support team if your gear has not arrived within 4 - 5 business days. Click here to track your order online Related articles Shipping and Tracking FAQ's Why should I create an account on brooksrunning.com? What is the Brooks Return Policy? Did Not Receive A Confirmation Email How to Package my Return?