Customer Care
Help articles
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To add a promo code you received, browse to your Shopping Cart page after adding items to your and you will be able t...
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To add a promo code you received, browse to your Shopping Cart page after adding items to your and you will be able t...
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When your order is placed a temporary authorization is placed on your account by your bank or credit card issuer. We ...
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Gift Card MaintenanceCustomers are currently unable to check gift card balances via our eGift Card page. You may chec...
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Checkout
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Run Into a Great Deal!
Save money without sacrificing quality. Check out past seasons of our favorite running gear to catch a great deal. Br...
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Fraud Protection
At Brooks, we care about keeping your information confidential. And besides protecting your information on our end, w...
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Does Brooks offer Split Sized Orders?
Getting the right fit for your feet is essential to moving comfortably and running happy. While our website cannot pr...
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My Account
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How do I edit the information in my account?
Visit the My Account page and log in to edit any of the personal information in that section, including email (in the...
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My Order
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What does my Order Status mean?
When tracking your order you will see the status to reflect where your gear is on the run to your home.
Received and...
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Payment options for BrooksRunning.com
Gift Card MaintenanceCustomers are currently unable to check gift card balances via our eGift Card page. You may ...
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