Gift Card Maintenance
Customers are currently unable to check gift card balances via our eGift Card page. You may check the balance of your eGift Card within the Payment section of the Checkout process. If you need additional assistance, our Customer Care team is happy to check your balance for you! Contact us via phone at (855) 427-6657, Monday through Friday from 9 a.m. to 8 p.m. ET, via chat using the speech bubble in the bottom right-hand corner, or via email. All other eGift Card functions (purchasing, receiving, and using as payment) are active and working as expected.
An eGift Card is much like a traditional gift card, but delivered through email to your gift recipient. To purchase, visit our Gift Card page and enter the amount and delivery information.
If you are looking to pay for an order with multiple forms of payment, like a prepaid gift card for an amount under the total value of your items, please purchase an eGift Card to use with your credit/debit card. The system cannot accept multiple forms of payments any other way, unfortunately.
Most eGift Card orders will be processed within 1-3 hours but may take up to 48 hours depending on your credit card company. We will email you at the address provided in checkout if we have questions about the order.